The Board of Directors of East Bay Condominium Association has entered into a new management agreement with McShane and Associates, Inc. who will be replacing Kramer Triad, Associa effective November 1, 2019.  We conducted a very comprehensive and lengthy search before making this decision and we believe that we made the right choice for our community.

 

McShane and Associates has been managing condominium and homeowner associations in this area for over forty years.  Their office is located on Orchard Lake Road north of Maple Road in West Bloomfield.  They offer the expertise and systems we were looking for in our search.  We will be working closely with them in the weeks ahead to ensure a smooth transition.

 

Co-owners can expect a mailing from McShane and Associates in the next few weeks which will provide you with more information about how the change is being implemented. That mailing will also include contact information and instructions for submitting work order requests and for making your payments to the Association.  Please do not discard that mailing when it arrives and please respond immediately to the requested information to ensure a seamless transition.  Until you receive the “Welcome letter" from McShane, with contact information and effective dates, please continue to contact Kramer Triad Management for work orders and customer service.

 

We are very excited about this change and are very hopeful that we will see a big improvement in customer service.  We welcome your feedback and look forward to working with McShane and Associates.

 

Thank you.

 

East Bay Condominium Association Board of Directors